How we collect, use, and protect your information
Last Updated: May 15, 2025
At RidersVett, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform, including our mobile application.
Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.
We collect several types of information from and about users of our platform, including:
This includes information that can be used to identify you, such as your name, email address, phone number, postal address, date of birth, government-issued ID numbers, and profile pictures.
For riders, we collect information necessary for verification, including driver's license details, vehicle registration, insurance information, and background check results.
For businesses, we collect company name, registration number, business address, contact details, and payment information.
With your consent, we may collect precise location information from your device to provide location-based services.
We collect information about how you interact with our platform, including access times, pages viewed, links clicked, and other actions taken within the platform.
We collect information about your device, including IP address, device type, operating system, browser type, and mobile network information.
We use the information we collect for various purposes, including:
We may share your information in the following circumstances:
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
All sensitive data is encrypted in transit and at rest
Strict access controls limit who can view your data
We conduct regular security audits and assessments
Depending on your location, you may have certain rights regarding your personal information, including:
You can request a copy of the personal information we hold about you.
You can request that we correct inaccurate or incomplete information.
You can request that we delete your personal information in certain circumstances.
You can request that we restrict the processing of your information.
You can request a copy of your data in a structured, commonly used format.
You can object to the processing of your personal information.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
We use cookies and similar tracking technologies to collect and track information about your interactions with our platform. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use certain features of our platform.
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
Our team is here to help you understand how we protect your information